單項選擇題What is the key objective of the plan phase? Select exactly 1 answer(s) from the following:()。

A.identify the activities involved in installing and configuring equipment at a customer’s site or sites
B.Describe the day-to-day activities required to support, manage, and monitor a newly implemented system
C.Assess current network readiness, site readiness, and operational readiness in preparation for designing a solution proposal
D.Gain an understanding of high-level business and technical requirement


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1.單項選擇題Which of following best describes customer benefits in delivering network readiness assessment services in plan phase?()

A.improve its ability to achieve business goals by identifying and aligning advanced technologies with business requirements
B.improve its return on investment and speed migration by improve its ability to identify,understand, and plan for necessary changes in infrastructure or resource
C.ensure that key employees understand all of the implementation steps
D.reduce the amount of risk it is exposed to by using proven project management methodologies and risk mitigation strategies

4.單項選擇題Which benefit can be obtained by using the CHANGE management service component in the operate phase? Select exactly 1 answer(s) from the following:()。

A.reduced operating costs, due to a consistent framework for making necessary changes in an efficient and accountable manner
B.greater accuracy, completeness, and timeliness of network configuration information
C.notification provided to interested parties regarding problems that have been identified, and a system that scales with customer requirements
D.improved system service quality and fewer disruptions

5.單項選擇題Which of the following best describe the customer benefit of assessing for network readiness in the plan phase? Select exactly 1 answer(s) from the following:()。

A.reduce unnecessary disruption, delays, rework, and other problems by establishing test cases for use in verifying that the system meets operational, functional, and interface requirements
B.improve its ability to make sound financial decisions by developing a business case based on its business requirements and establishing a basis for developing a technology strategy
C.reduce operating costs and limit change-related incidents by providing a consistent and efficient set of processes
D.improve the return on investment and hasten migration by identifying and planning for necessary infrastructure changes and resource additions, as well as reduce deployment costs by analyzing gaps early in the planning process to determine what is needed to support the system

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