A.IPCC Express (Standard, Enhanced, or Premium)
B.IP IVR
C.Auto Attendant
D.IPCC Express Cisco Agent Desktop
E.IP Queue Manager
F.IP IVR Peripheral Gateway (PG)
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A.25
B.50
C.no enforced limit
D.as many as the number of ports supported on the server
A.High Availability CRS Engines running on hardware from different server classes
B.High Availability CRS Engines running on similar hardware from the same server class but from different vendors
C.High Availability CRS Engines and database and a simplex Recording Server
D.High Availability CRS Engines and four simplex VoIP Monitoring Servers
E.CCM co-resident deployment on an MCS 7815
A.identify your Cisco CRS license files and location, enter information about your LDAP, and designate a Cisco CRS administrator
B.identify CSQs and JTAPI user and designate a Cisco CRS administrator
C.identify resources and RM user and enter information about your LDAP
D.identify your Cisco CRS license files and location, enter information about your LDAP, and designate IPCC Express resources
A.if the ICD agent is available and has a skill competency of nine (9) in another skill defined in CRS
B.if the ICD agent is available and has a skill competency of one (1) in the required skill for the CSQ
C.if the ICD agent is available and has a skill competency of seven (7) in the required skill for the CSQ
D.if the ICD agent is available and has a skill competency of three (3) in the required skill defined in CRS
A.All activities fail over without any loss of data or dropping any calls.
B.All current agent calls are dropped.
C.All callers on active CTI ports are dropped.
D.The standby CRS Engine starts, processing new calls immediately.
最新試題
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）
What formula do you use to compute the number of IVR ports?（）
How many skills may an agent have?（）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
Which of the following is not a CRS Telephony or Media Subsystem?（）
Which three are core server software components for IPCC Express?（）
Which two items does the Cisco CRS 4.5 Installer always install on the system?（）
What is the default filename for the component trace file?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
How does the Extended Get Digit String step differ from the Get Digit String? （）