A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + CTI ports
您可能感興趣的試卷
你可能感興趣的試題
A.The workflow has ASR steps in it.
B.The contact is on an ASR Dialogue Group channel.
C.The contact is on a JTAPI Call Control Group channel.
D.The contact is on a Cisco Media Dialogue Group channel.
A.All call processing immediately begins using the CRS Subscriber Database.
B.Calls in queue are dropped.
C.Agent calls are dropped.
D.Agents are automatically logged out.
E.CRS configuration changes are blocked until the CRS Publisher Database is restored and synchronized with the CRS Subscriber Database.
F.Configuration changes are buffered until the CRS Publisher Database is restored.
A.The agent is logged in and is on the phone.
B.The agent is logged in but is not on the phone.
C.The supervisor is a participant in a phone call.
D.The supervisor is not a participant in a phone call.
E.The supervisor has barged in.
A.publisher
B.CTI Manager
C.CallManager
D.CRS Server
A.Select Start from the Debug pulldown, then call the trigger.
B.Select Step Over from the Debug pulldown, then call the trigger.
C.Call the trigger, and when the workflow answers, select Start from the Debug pulldown.
D.Select Reactive Application, then call the trigger and press F10 to step through the workflow
最新試題
In a CRS cluster with Standby Servers, which of the following statements are true? （）
Which of the following is not a CRS Telephony or Media Subsystem?（）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
The JTAPI provider is the IP address of the（）.
Which three are core server software components for IPCC Express?（）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）
How does the CRS Server know that it has received an ASR-enabled contact? （）
Which of the following CRS upgrades are allowed?（）