單項選擇題In a high-availability deployment, when the Cisco CRS Administrator adds a JTAPI Call Control Group with 100 CTI ports, how many device records will be added to the Cisco Unified CallManager database?（）

A.CTI Ports are not added by the creation of a Call Control Group.  
B.CTI ports are no longer required to be added to the Cisco Unified CallManager database.  
C.100 devices will be added to the Cisco Unified CallManager database.  
D.200 devices will be added to the Cisco Unified CallManager database.  
E.It depends upon how many port groups these ports will be split into.  
F.It depends upon the number of server nodes within the Cisco Unified CallManager cluster.


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2.多項選擇題Which two are valid agent interfaces for Cisco Unified Contact Center Express?（）

A.Macintosh workstation with Cisco IP Phone Agent  
B.Linux workstation running CAD with IP Communicator  
C.Linux workstation running CAD with Cisco Unified IP Phone 7960G  
D.Citrix Terminal running CAD with IP Communicator  
E.Citrix Terminal with Cisco IP Phone Agent  
F.Windows workstation running CAD with Media Termination option

4.單項選擇題What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? （）

A.150  
B.200  
C.300  
D.varies based on the number of expansion servers used  
E.varies based on the number of applications configured 

5.單項選擇題When would the Cisco Supervisor Desktop fail to show an agent that is logged in? （）

A.The agent is not ready.  
B.The agent is not on a call.  
C.The agent is an IP phone agent.  
D.The agent is not in the team currently being viewed by the supervisor.