A.IPC Resource Calculator
B.CTI Port Calculator
C.Configuration and Ordering Tool
D.CRS Applications Administration
您可能感興趣的試卷
你可能感興趣的試題
A.equal to half the number of IVR ports
B.greater than the number of IVR ports plus the number of agent phones
C.less than or equal to the number of IVR ports plus the number of agent phones
D.twice the number of IVR ports plus the number of agent phones
A.Erlang A
B.Erlang B
C.Erlang C
D.IVR ports + agent phones
A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + IVR ports
A.SNMP Trap
B.Alarm
C.CDP
D.Win32
A.Tool to collect syslog messages from multiple sources
B.User Tracking to track IP telephones
C.Diagnostic trace tools to analyze connectivity
D.Monitoring of Cisco voice elements
E.Problem alerts for operations personnel
最新試題
How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）
How does the CRS Server know that it has received an ASR-enabled contact? （）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）
How do you debug an application with an Accept step?（）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）
Which should you check to verify that you have correct software product versions installed?（）
What formula do you use to compute the number of IVR ports?（）
The JTAPI provider is the IP address of the（）.
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）