A.Set
B.Call Subflow
C.On Exception Goto
D.Get Reporting Statistic
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A.manages the CRS Server
B.creates CRS Engine reports
C.creates application scripts for call flows
D.remotely manages the LDAP Directory
A.decreases the amount of flows
B.collects information about callers to agents
C.creates a framework for CRS Server status reporting
D.decreases latency through increased bandwidth on CRS Server
E.provides more efficient management of flows that are called by multiple other flows
A.WrapUp Time
B.Service Level
C.Overflow CSQ
D.Agent Name
E.Automatic Work
F.CRS Application
A.Common Service Queue
B.Competency Service Queue
C.Common Skill Queue
D.Contact Skill Queue
E.Contact Service Queue
F.Competency Skill Queue
A.resources
B.Skill Groups
C.competence levels
D.Resource Groups
最新試題
What can help expose problems with script logic or validity by simulating the execution of a script?（）
How does the Extended Get Digit String step differ from the Get Digit String? （）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）
What formula do you use to compute the number of IVR ports?（）
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）
Which three of the following are licensed Cisco CRS 4.0 software products?（）
What level of control does a subflow have on the overall contact?（）
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）